Caixa Econômica Federal

Caixa: How sustainable Caixa is according to UN SDGs






St. Bancario Sul Quadra 04 S/N
Bloco A Lotes 03/04 Subsol
BrasiliaDistrito Federal7009–900
Tel: +55-61-3521-8600







No CSO or equivalent.


  • The institution got first place in the Brazil Environment Award in the category Energy Efficiency. The recognition of the initiative of Jornal do Brasil and JB Ecológico Magazine elects and disseminates initiatives that combine productive activities with environmental protection and sustainable development.



Report created by Maribel Sabino


Caixa Econômica Federal

SECTIONS :  Sustainability •  Targets    Evaluation •  Key Points  •  Overview

Company Activity

Caixa Econômica Federal, also referred to as Caixa, is a state-owned Brazilian financial services company headquartered in Brasília, Brazil. It is the fourth largest banking institution in Brazil, as well as the fourth largest in Latin America, and the eighty-third largest bank in the world. It is a state-owned bank and was founded in Rio de Janeiro.

Caixa Econômica Federal deals in the following services: commercial lending, investment fund management, housing finance, urban development and the handling of social programs and income transfers.

Caixa Econômica Federal has 3,500 branches and since it’s a state-owned bank it falls under the control of the Brazilian Government and more specifically, the Ministry of Finance.

Company Sustainability Activity

Caixa Econômica Federal is committed to sustainability disclosed in its Sustainability Report and Social and Environmental Responsibility Policy. The bank references the following pillars of its policy:

  • Relationship and engagement with interested parties
  • Social and Environmental Risk Management
  • Administrative Practice Management of Social and Environmental Supply Chain
  • Governance
  • Disclosure and reporting of information
  • Promotion of Sustainable Development through compliance with the UN SDGs

As of 2003, Caixa Econômica Federal had been recorded by the Global Compact

Caixa Econômica Federal’s progress noted on the United Nations Global Compact website references their policies on human rights, labour laws, the environment and anti-corruption measures.

In 2005, Caixa Econômica Federal aligned itself with Brazil’s Green Protocol.

The Green Protocol is described as a ‘voluntary banking commitment‘. The purpose of the Green Protocol is to better equip and align banks with the three pillars of sustainable development and encourages a more balanced dynamic between socio-economic decision making with environmental cooperation.

Caixa Econômica Federal also aligns itself with the Business and Biodiversity Initiative. The initiative promotes ‘the cooperation; engagement and sharing of information of the business sector on a national level and ensure their representation in the international negotiations.

Caixa Econômica Federal did not publish an English version of its latest Sustainability Report (2019) nor does it have any supporting documents in English.


To read Caixa Econômica Federal’s highlights in Portuguese, click here.


To read Caixa Econômica Federal’s targets in Portuguese, click here.

  • Play an active role in the dissemination of good practices and Social and Environmental Responsibility
  • Guide the borrower of credit and/or financing, in order to ensure
    the adoption of sustainable production and consumption practices
  • Promotes improvements in processes to reduce and mitigate economic impacts, direct and indirect social and environmental activities in its activities
  • Assess new types of products and services established through the assessment of risks and opportunities at launch and repositioning of products and services
  • Promote financial and socioeconomic inclusion
  • Prioritize socio-environmental investment in supporting projects that benefit individuals and/or groups in vulnerable situations
  • Encourage volunteer work as a means of generating value for the community site and its collaborators
  • Adopt corporate efficiency indicators that consider the use of resources
    natural and material (water, energy, waste) in its measurement


To read Caixa Econômica Federal’s progress in Portuguese, click here.

  • CAIXA assesses the social and environmental risks in its relationships and decides on the non-provision of credit, financing or relationships with companies, people and suppliers when the following occurrences are identified
  • In 2019, Caixa Econômica Federal’ hired more than 1,800 People with Disabilities (PwD), an action that reaffirms its commitment to strengthening the culture of inclusion and equity. With these admissions, the number of PwD and rehabilitated in our staff increased to 3,464.  
  • In an unprecedented way in its history, in 2019, Caixa Econômica Federal’ promoted three female leadership events with the presence of women from CAIXA’s senior management, where the challenges of daily life and leadership styles were discussed.
  • Through the CAIXA Social and Environmental Fund (FSA CAIXA), created in 2010, CAIXA allocates up to 2% of its net income to provide financial support to projects related to the themes of sustainable cities, protection of biomes and water resources, clean energy and socioeconomic promotion. FSA CAIXA ended 2019 with an active portfolio of 55 projects. During 2019, BRL 9.8 million were invested in 28 projects and, since their creation, more than BRL 120 million have already been invested.


To read Caixa Econômica Federal’s certificates in Portuguese, click here.

UN Sustainable Development Goals

UN SDGs Compliance

Caixa aligns its actions with the United Nations Sustainable Development Goals as seen in the bank’s goals and initiatives. To read more about how the bank complies with the UN SDGs, click here.


Caixa Econômica Federal is on the road to sustainability. The bank discloses both an Annual report (2020) and a Sustainability Report (2019), with additional documents. Its transparency in reporting is noteworthy. Caixa Econômica Federal’s reports are comprehensive, and one should note its commitment to disclosing the information as it pertains to sustainability.

However, the bank does not disclose an English version of its report, making it quite difficult to report, evaluate and rate. Despite this, Caixa does have a handful of targets and progress made (though unrelated). The Bank’s initiatives fall between, environmental, social, and governance

Despite having new awards, listings and certificates, Caixa Econômica Federal aligns its actions with the United Nations Sustainable Development Goals as seen in the bank’s goals and initiatives. This is available in the 2019 sustainability report.

Caixa Econômica Federal is on the path to sustainability. Its efforts towards promoting sustainable development, creating social and environmental risk management are clear. However, its initiatives are mediocre. The bank would benefit from created specific and measurable targets, as well as disclosing specific KPIs regarding its progress. 

Caixa Econômica Federal has been rated a C.

Analyst Outlook: Neutral

Caixa Econômica Federal’s commitment to sustainability and progress over the last few years is impressive and illustrates they are heading in the right direction, however, the inaccessibility to an English version of its reports and outlined goals results in the stated rating and outlook.

Key Points

To read Caixa Econômica Federal’s Sustainability Report in Portuguese, click here

Share this Post