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  • EPEAT: evaluated electronics for their effect on the environment 
  • TCO Certified: a third-party certification that requires independent, accredited certification around a broad criterion, including requirements for socially responsible manufacturing, environmental issues, and health and safety throughout the entire product lifecycle.
  • 80 Plus: identifies those power supplies that can achieve at least an 80% efficiency at three specific loads of work. Dell was the first company to achieve an 80 PLUS-Titanium power supply with 96% efficiency.




Christine Fraser


  • World’s Most Ethical Companies- Ethisphere
  • HRC Best Places to Work
  • Fast Company’s World’s Most Innovative Companies in 2019
  • Winner of Responsible Business Alliance’s Compass Award
  • Forbes Best Employers for Diversity 2019 List
  • High-Tech Supply Chainnovator 2019



Report created by Sagarika Deshmukh 


SECTIONS :  Sustainability    Evaluation  •  Progress  •  Watch  •  Overview

Company Activity

Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT, and protect their most important asset: information.

The company services customers of all sizes across 180 countries – ranging from 98% of the Fortune 500 to individual consumers – with the industry’s most comprehensive and innovative portfolio from the edge to the core to the cloud.

More specifically, Dell Technologies, Inc. is a holding company, which engages in the provision of information technology hardware, software, and service solutions through its subsidiaries. It operates through the following segments: Infrastructure Solutions Group (ISG), Client Solutions Group (CSG), and VMware.

The ISG segment includes servers, networking, and storage, as well as services and third-party software and peripherals that are closely tied to the sale of ISG hardware.

The CSG segment consists of sales to commercial and consumer customers of desktops, thin client products, and notebooks.

The VMware segment provides compute, cloud management, networking and security, storage and availability, and other end-user computing offerings.

The company was founded by Michael Saul Dell in 1984 and is headquartered in Round Rock, TX.

Company Sustainability Activity

Dell’s sustainability initiatives revolve around accelerating circular economy, protecting the planet, collaborating with customers and partners to do the same, and leverage the scale and ability of Dell to drive responsible manufacturing. 


  • Used 100M pounds of sustainable materials in their products
  • Reduced the energy intensity of their product portfolio by 64%
  • Recovered 2B pounds of used electronics
  • Dell’s Team members gave 5M hours of service to their communities
  • Used Dell’s technology and expertise to help nearly 16M people grow and thrive



  • By 2030, for every product a customer buys, Dell will reuse or recycle an equivalent product. 100% of their packaging will be made from recycled or renewable material. More than half of their product content will be made from recycled or renewable material.

Climate Change

  • Dell will reduce Scopes 1 and 2 greenhouse gas emissions by 50% by 2030 
  • Dell will partner with their direct material suppliers to meet a science-based greenhouse gas emissions reduction target of 60% per unit revenue by 2030


  • Dell will source 75% of electricity from renewable sources across all Dell Technologies facilities by 2030 — and 100% by 2040 
  • Dell will partner with their direct material suppliers to meet a science-based greenhouse gas emissions reduction target of 60% per unit revenue by 2030


  • Dell will reduce the energy intensity of their entire product portfolio by 80% (FY12–FY21) 
  • By 2030, more than half of their product content will be made from recycled or renewable material


  • Dell will reduce freshwater use in their Dell Technologies-owned facilities by 25% in locales with high water stress, and by 10% elsewhere

Diversity and Inclusion

  • By 2030, 50% of Dell’s global workforce will be women
  • By 2030, 40% of their global people leaders will be women
  • By 2030, 25% of their U.S. workforce will be Black/African American and Hispanic/ Latino minorities
  • By 2030, 15% of the company’s U.S. people leaders will be Black/African American and Hispanic/ Latino minorities
  • By 2030, 50% of their employees will participate in Employee Resource Groups to drive social impact
  • Each year through 2030, 75% of their employees will believe their leader is inspiring


Climate Change

  • Halving FY20 emissions by 2030 is a step in the right direction. Dell has met their previous goal (set in FY14) to reduce Scopes 1 and 2 greenhouse gas (GHG) emissions by 40%. This new goal sets a target to reduce GHG emissions by 50% from their new FY20 baseline. 


  • During FY20, Dell increased the renewably generated portion of total electricity consumption to 45%, up from 33% the previous year. This goal also contributes to the above GHG emissions reduction goal.
  • Continued to increase the quantity of renewable energy purchased from local providers for facilities in the U.S., India and Europe, and through the purchase of renewable energy certificates in the U.S. Dell is actively evaluating other mechanisms for long-term renewable electricity. 
  • Added to their portfolio of on-site renewable generation with a new photovoltaic array at their manufacturing facilities in Brazil, complementing the use of solar water heating in place at that site since 2009.
  • Joined the Renewable Energy Buyers Alliance and the RE100 initiative to further strengthen their approach. Additionally, in the U.S., they continued their participation in the U.S. EPA’s Green Power Partnership program and are regularly ranked in the National Top 100 and Top 30 Tech and Telecom purchaser lists.
  • Achieved steady improvements in energy intensity across the entire product portfolio. 
  • FY20, Dell is reporting a reduction in energy intensity of 69.9% compared with the baseline, a year-over-year reduction of 8.1% since FY19. Dell’s server portfolio alone has seen an 82.5% reduction in its energy intensity since FY12.


  • 85% recycled/renewable material content in packaging
  • <5% recycled/renewable material content in products (based on CY19)
  • 9.1% of product collected (total weight of materials captured for recycling and reuse over the amount of products sold)
  • Circular Economy


  • Reduced freshwater use in their Dell Technologies-owned facilities by 25% in locales with high water stress, and by 10% elsewhere


  • ISO 9001: Quality management
  • ISO 50001
  • ISO 45001
  • CEC certification: looks across the whole lifecycle of a product to evaluate its environmental impact and takes into consideration worker health, resource consumption and the use of renewable energy. By design, only around 30% of companies meet the label’s criteria. It has also become a standard for procurement.

United Nations Sustainable Development Goals

United Nations SDGs Compliance


  • Digital Life Care: Created by a team of passionate Dell employees, Digital LifeCare gives health workers, doctors and health officials the tools to combat the rise in NCDs. Digital LifeCare is a modern digital platform with mobile, cloud and analytics applications. It helps healthcare workers – from auxiliary nurse midwives in rural areas and villages to doctors in urban hospitals – screen, diagnose, manage and track NCDs at every level. Developed in collaboration with the government of India and a diverse ecosystem of partners, Digital LifeCare has grown from 58,000 enrolled in late 2018 to nearly 60 million as of mid-2020.
  • Children’s Cancer Care: Dell Technologies has invested over $40 million in funding, technology, and expertise to help TGen find those answers. With the right data, TGen doctors can prescribe the right treatments, saving their patients’ little bodies from lots of ineffective drugs and harsh side effects. Their high-performance computing delivers that data at incredible speed, so TGen doctors can make treatment decisions in hours instead of weeks.


  • Youth Learning Programs: To connect technology and learning resources with those who need them most, Dell Technologies has worked with strategic non-profit partners to develop a range of initiatives designed to meet the needs of the future workforce. Here are a few examples: Solar Learning Labs, harnesses the sun and technology to bring digital access to young learners anywhere, Student TechCrew where high school students become their schools’ IT technicians, building valuable career skills.


  • Girls who Code: Girls Who Code was added to the Dell Giving portfolio of strategic nonprofit partners to continue to provide access and opportunities for girls and underrepresented groups around computer science. In the first year, the partnership reached nearly 5,000 girls nationwide. Dell has also hosted Girls Who Code club field trips in Massachusetts, North Carolina and Utah, and a field trip in California for one of the Girls Who Code Summer Immersion programs.


  • Electricity makes up the largest proportion of their facility energy use, and Dell is committed to buying from renewable sources. Dell is regularly ranked as a Top 50 purchaser of renewable energy in the U.S. EPA’s Green Power Partnership program and they incorporate on-site solar installations at several locations. Globally, renewably sourced electricity and on-site generation meet about one-third of their electricity needs. When Dell builds a new facility, they incorporate designs with more natural lighting, sun shading and improved equipment. Dell also works with their suppliers on their own energy efficiency efforts, helping reduce the overall embedded energy needs across their value chain.


  • Reinforcing values throughout supply chain: $3bn+ spent annually with diverse suppliers; work closely with suppliers to uphold human rights, labor standards and responsible sourcing of minerals. Dell supports the principles outlined in the Universal Declaration of Human Rights and ensures that the health and safety of all their workers is protected.


  • AeroFarms innovates with commercial-scale indoor farming that disrupts traditional growing seasons — all rooted in proprietary growing systems powered by Dell EMC IoT solutions and expertise that unearth data to drive greater insights and, ultimately, greater yields of tastier crops.

SDG 10

  • Many Advocating Real Change (MARC) foundational learning is where team members can examine their own beliefs and grapple with challenging subjects such as unconscious bias, racism, privilege and insider/outsider dynamics openly and honestly in a judgment-free space. One session at a time, Dell is helping people look at the world through another lens, to learn empathy and to understand what bias means.
  • Women in Technology (WIT) is another one of their strategic initiatives which is helping them broaden opportunities for girls and underrepresented minorities thrive within tech careers.

SDG 12

  • When products do reach the end of life, they make recycling easy for their customers with simple, global take-back options. Some of the materials are returned to the start of their production process while others are sold on to other companies for use in their products. They also aid reuse by selling returned and refurbished products through the Global Dell Outlet, keeping them from being recycled before the end of their useful lives.

SDG 13

  • Dell commits to reduce its scope 1 and 2 absolute emissions 40% by 2020 from a 2010 base-year. Dell also commits to reduce the energy intensity of their product portfolio 80% by 2020, using a 2011 base-year.

SDG 17

  • The mission of the Hispanic Association on Corporate Responsibility (HACR) is to advance the inclusion of Hispanics in corporate America at a level commensurate with their economic contributions. For more than a decade, Dell Technologies has partnered with HACR to further this mission. Through a variety of HACR leadership and networking programs, this partnership provides them with access to proactive ways to increase the number of Hispanics throughout the corporate pipeline.


Dell has become a leader with regards to sustainability in its respective industry. Dell’s competitors fail to make sure the electronics they put in the market are recycled.

People throw away 50 million tons of e-waste globally each year, according to the World Economic Forum (WEF). The WEF says that number could balloon to as much as 120 million tons by 2050.

Dell has developed innovative circular processing initiatives. Dell has created a growing closed-loop plastics network.

They’re the first company to offer a computer made with UL Environment-certified closed-loop recycled plastics.

Additionally, Dell has the world’s largest takeback program, with recycling services in 78 countries and territories. Since FY08, Dell has recovered more than 1.4 billion pounds of used electronics. 

Dell has made significant progress towards their 2030 goals. Dell isn’t just switching to renewable sources; it’s also trying to use less energy. It plans to make its products more energy efficient and cut the emissions generated directly from its operations and its electricity usage in half by 2030. 

For these reasons, Dell has been rated a B.

Analyst Outlook: Neutral

Because the company has set clear goals and made a good deal of progress the outlook is neutral.

Key Points

  • Dell has appointed a Chief Responsibility Office and Chief Diversity and Inclusion Officer, this is a testament to their commitment towards social and environmental responsibility
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