Deutsche Post DHL Group



Integrated Freight & Logistics



Charles-de-Gaulle-Strasse 20

Bonn 53113




  • DJSI World and DJSI Europe CR indices
  • FTSE4Good Index. 
  • MSCI ESG Index AAA
  • CDP A- (DHL Group a sector leader in the DACH -Germany, Austria and Switzerland- region.)
  • “Gold” standard rating by EcoVadis, 
  • Dow Jones Sustainability Indices
  • Bloomberg Gender-Equality Index 
  • Corporate Responsibility Prime rated by Oekom Research




Jill Meiburg


  • Supplier Award (in four categories: Sustainability, Quality, Total Cost of Ownership, and New Breakthrough Ideas and Approaches.) 
  • Silver Brandon Hall Excellence Award 
  • DPDHL Group Health & Safety Awards 
  • Green Freight Asia Award 
  • Partner Impact Award 2017 
  • 7th Asia Best CSR Practice Award 
  • #IMake4MyCity 2017 
  • CSR Jobs Award 
  • Triangle World Mail & Parcel Awards 2017 
  • German Solar Prize 2017 
  • Global Express Provider of the Year
  • Green Award 
  • Green Champion (Special award at the Green Apple Environmental Awards for Environmental Best Practice )
  • European Diversity Award in 2018 
  • US-based 2019 Catalyst Award for the “Women in Management” project. 
  • National Energy Globe Award 
  • Stevie® Awards in multiple categories; two gold and two silver 
  • “Mission 2050: Zero emissions” as a visionary flagship project 
  • Award given for “Climate protection: Global communication on a global topic!” campaign in recognition of its holistic approach. 
  • German Awards for Excellence 
  • Audience prize for “Our Mission 2050: Zero emissions” as the best short film on sustainability
  • B.A.U.M. Environmental Award 
  • 2019 Catalyst Award. 
  • CODESPA Award in the category “Solidarity Company”.




Deutsche Post DHL Group

SECTIONS :  Sustainability    Evaluation  •  Progress  •  Watch  •  Overview

Company Activity

Deutsche Post AG operates as a mail and logistics company in Germany, rest of Europe, the Americas, the Asia Pacific, the Middle East, and Africa. It operates through four divisions: Post-eCommerce-Parcel (PeP); Express; Supply Chain; and Global Forwarding, Freight. The PeP division offers dialogue marketing, press distribution, and electronic services associated with mail delivery, as well as parcel and e-commerce services. The Express division provides courier and express services to business and private customers. The Supply Chain division offers supply chain solutions, including warehousing, transport, and value-added services. The Global Forwarding, Freight division transports goods by rail, road, air, and sea; and offers multimodal and sector-specific solutions. Deutsche Post AG is headquartered in Bonn, Germany. Deutsche Post DHL Group brings two powerful brands to the marketplace.

The Deutsche Post brand stands for personal proximity, reliable quality, and groundbreaking services. Its success is built on the unique infrastructure in Germany, consistently high quality in the mail business, and innovative services in the area of dialog marketing. For the growing e-commerce sector, it develops solutions for international shipments as well as it offers support to business customers to grow their online retail businesses.

The DHL brand stands for personal commitment, proactive solutions, and local strength in the parcel business as well as in international express, logistics, and mail operations. Its employees, who focus on customers’ needs, and provide them with individually customized solutions, help secure our success.

Deutsche Post DHL Group offers integrated services and tailored, customer-focused solutions for managing and transporting letters, goods, and information. 

Post-Parcel Germany

They deliver around 57 million letters every working day in Germany, making us Europe’s largest postal company. The products and services are targeted towards both private and business customers and range from physical, hybrid, and electronic letters to special products for the merchandise delivery, and include additional services such as cash on delivery, registered mail, and insured items.


In the Express division, they transport urgent documents and goods reliably and on time from door to door. The global network spans more than 220 countries and territories in which some 100,000 employees provide services to 2.6 million customers.

Global Forwarding & Freight 

Its air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects. Its business model is based upon brokering transport services between customers and freight carriers. 

Supply Chain

It includes standardized warehousing, transport, and value-added services that can be combined to form customized supply chain solutions. Its contract logistics services include planning, sourcing, and production activities as well as packaging, repairs, and returns. These services are rounded out by real estate solutions as well as management and fulfillment services for e-commerce.

DHL eCommerce Solutions

By creating the DHL eCommerce Solutions division, the Group is better positioned to leverage opportunities within the booming e-commerce logistics sector in Europe and around the world.

Company Sustainable Activity

Deutsche Post is United Nations Global Compact signatory, 

SDG 4 – Deutsche Post DHL Group seeks to make quality education and lifelong learning opportunities accessible for all.

GoTeach program committed to improving educational opportunities and the employability of young people. Its partnership with Teach For All aims to unleash young people’s potential. The educational network, committed to addressing the worldwide problem of educational inequity, is driven by the idea that every child, regardless of their parents’ socio-economic status, should have access to quality education.

SDG 8 – Deutsche Post DHL Group supports growth by facilitating global trade in a responsible manner, ‘Connecting People – Improving Lives’.

They improve employability and career opportunities for young people within the company and externally through our GoTeach program. Through a strategic partnership with SOS Children’s Villages, it fosters the empowerment and employability of young people from challenged socio-economic backgrounds.

In the event of a natural disaster, comprehensive prevention measures and a state of constant preparedness are indispensable to ensure fast and effective assistance. At the core of the Group-wide GoHelp program is the strategic disaster management partnership with the United Nations (UN) since 2005, which has made Deutsche Post DHL Group an important player in the worldwide humanitarian community. 

SDG 11 – Deutsche Post DHL Group minimizes (transportation-induced) air pollution in cities and supports disaster-affected communities.

It is implementing clean first and last-mile solutions, including the use of bicycles and e-mobility to improve local quality of life by delivering 70% of first and last mile services with clean pick-up and delivery solutions by 2025.

With GoHelp the focus is on the disaster preparedness program Get Airports Ready for Disaster (GARD) and disaster response through Disaster Response Teams (DRTs) and in cooperation with the United Nations. With the refugee aid initiative, Deutsche Post DHL commits to support refugees in Germany and around the globe.

SDG 13 – Deutsche Post DHL Group seeks to minimize its business’ impact on the environment with its environmental protection program.

Aim to reduce all logistics-related emissions to zero by 2050. Thus, it contributes to achieving the Paris Climate Protection Agreement of reducing global warming to below 2°C, and it supports the United Nation’s Agenda 2030. 

The Carbon Efficiency Index (CEX) (also a non-financial KPI in accordance with the German Accounting Standard GAS 20) is the main KPI for tracking the progress of the Group’s global climate protection activities. The CEX is based upon business unit-specific emission intensity figures that are indexed to the base year 2007. 

At sites across the Group over 60% of energy, requirements are already derived from renewable sources. Policy on the Usage of Liquid Biofuels, which considers biodiversity in the countries where biofuels are produced. 

The use of a network to transport protected, threatened or endangered plant and animal species is also explicitly prohibited. 

SDG 17 – Deutsche Post DHL Group collaborates with the UN and other partners to ensure sustainable impact of their activities.

As a longstanding partner of the UN, Deutsche Post DHL Group strongly supports the SDGs. They have been a signatory to the UN Global Compact since 2006. In addition, Group’s CEO Frank Appel contributed as a member and advisor to the Secretary General’s High-Level Advisory Group on Sustainable Transport. With CR programs they build on trusted and global partners, such as the UN’s Office for the Coordination of Humanitarian Affairs (OCHA) and the United Nations Development Programme (UNDP) for GoHelp activities.


  • ISO 28000
  • FSC Certified
  • Nordic Ecolabel 
  • ISO 14001
  • ISO 14064
  • ISO 50001
  • ISO 9001
  • DIN EN 1658
  • BREEAM Excellent certification. 
  • TAPA Certification

Sustainable Development Goals


Over 9,300 e-vehicles help to reduce noise pollution in inner-city areas. Around 25,000 postal delivery bikes contribute to noise reduction in delivery areas. 

Work on logistics solutions for waste-free supply chains. With Enviro-solutions, companies can reduce their disposal waste and convert it into green energy; choosing intermodal transport solutions that can save CO2 emission. 

Deployed 399 aerodynamically optimized teardrop trailer trucks that reduce customer’s carbon footprint by more than 2,000 tones every year. 

Have been introduced 85 cargo bikes in Europe. Each replacing one delivery van, which corresponds to potential CO2 emission savings of eight tonnes per year. More than 9,100 StreetScooters are actively in use for the DPDHL Group. 

Optimising road transportation, reducing both fuel consumption and CO2emissions across 13 Smarthubs in India with 745 IoT enabled trucks including both Dry and Cold- Chain trucks. 

TRAILAR applies cutting-edge solar technology to the roof space of commercial vehicles, saving an average of 5% of Diesel and CO2 emissions every year. More than 150 life-science-graded and GDP-certified facilities in over 40 countries supporting patient safety and healthcare 

20 clinical trial depots provide specialist storage and transport of clinical trial materials supporting life science innovation. To date, disaster preparedness workshops have been held at over 43 different airports worldwide with over 1000 participants. So far in more than 40 deployments to over 20 countries worldwide, employees managed incoming relief supplies at disaster-stuck airports. 

Global Volunteer Day 

On Global Volunteer Day, employees worldwide engage in community projects set up by non-profit organizations. 

Living Responsibility Fund 

Employees’ volunteer work has been financially supported by donating to the local organizations employees are involved in. 

Prevention: Get Airports Ready for Disaster (GARD) 

In cooperation with the United Nations Development Programme (UNDP), GARD program helps prepare airport personnel and disaster management authorities for the logistical challenges associated with disaster relief efforts. 

Emergency Relief: Disaster Response Teams (DRT) 

In cooperation with the UN Office for the Coordination of Humanitarian Affairs (UNOCHA), a network of 400 trained DHL employees works as volunteers in DRTs. In the event of a disaster, they provide logistics support at airports, coordinate incoming relief supplies, and prepare them for onward transport. 

Partnership with SOS Children’s Villages 

Work together with SOS Children’s Villages in more than 25 countries, helping young people between the ages of 15 and 25 make the transition into working life. In addition to financial support for educational youth programs, activities focus on career guidance, teaching basic professional skills, and providing young people with their first exposure to the work environment. 

Partnership with Teach for All 

Support provided to the Teach For All education network as well as twelve national-level partner organizations within the Teach For All network that enabling every child to achieve educational success. Employees share their own experiences and professional know-how as part of this partnership. 

Integration through language 

Employees get involved, e.g. as reading buddies or mentors to improve the integration of refugees by supporting their language and reading skills. 

Integration in the job market 

Group offers up to 1,000 internships to give refugees insights into the working world. To date, there have been 770 internships. 650 refugees have been hired in Deutsche Post branch offices (as of October 2017). 

Greenhouse Gas Protocol (GHG Protocol) 

A guideline designed to assist companies in calculating their greenhouse gas emissions. The following GHG Protocol standards are applied in carbon accounting: “Corporate Accounting and Reporting Standard” (Scope 1), “Scope 2 Guidance Accounting and Reporting Standard”, and “Corporate Value Chain Accounting and Reporting Standard” (Scope 3). When selecting a transport partner’s environmental criteria such as carbon efficiency, transparency in fleet composition, and commitment to industrial initiatives. Has been considered. The data obtained is entered into the Green Carrier Scorecard.

Deutsche post one of the biggest logistic companies in Europe/World. They have a detailed sustainability report, reasoning all their acts to related SDGs. The company has lots of important certificates covering its business and respectful awards in the sustainability area. The Deutsche Post might have an A if they could not collaborate with the oil company ‘Total’ on energy solutions. Deutsche Post DHL Group (DPDHL Group) and Total have signed a Strategic Cooperation Agreement to strengthen their partnership and contribute to the implementation of their global business ambitions. The two groups will be able to benefit from new commercial cross-business opportunities, as a customer and a supplier respectively. That’s why the company received a C.


Share this Post