Sberbank Russia PJSC



Financial Services



19 Vavilova Street
117997 Moscow

Tel: 7-495-500-55-50



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Milana Verkhunova


  • Received six accolades at the International Customer Experience Awards 2020.
  • Received 10 accolades at the Innovations Awards 2020.
  • Sberbank employees received the State Awards 2020.
  • Received the Silver Award in the Focus/Creation of a Brand Users Community nomination by Effie Award in 2019.
  • Received the Retail Finance Awards for the best social project in 2019.
  • Received the Man of the Year Award in 2019 from the Moscow Longevity project in the Collaboration of the Year category for holding more than 120 lectures on financial literacy for the elderly and for the informational partnership on the website of the Active Age project.



Report created by Youmna Abdallah

Sberbank Russia PJSC

SECTIONS :  Sustainability •  Targets    Evaluation  •  Key Points  •  Overview

Company Activity

PJSC Sberbank is a state-owned Russian financial services and banking company headquartered in Moscow, Russia. The company was known as “Sberbank of Russia” until 2015. Sberbank operates in several European and post-Soviet countries. 

As of 2014, Sberbank was the largest bank in Russia and Eastern Europe, and the third largest in Europe, ranked 33rd in the world and first in central and Eastern Europe in The Banker’s Top 1000 World Banks ranking.

Company Sustainability Activity

As a systemically important component of the Russian economy, Sberbank aims to serve as an indicator of the stability of the country’s financial system. Therefore, they seek to promote long-term and sustainable development taking into account the interests of a wide range of stakeholders.

Sberbank seeks to minimize its own negative impact on the environment. Their activities are guided by the principles of responsible use of resources and the UN Sustainable Development Goals of reducing their environmental footprint.

Sberbank seeks to ensure that a uniform approach to the application of ESG practices is used by all subsidiary companies. This approach involves harmonizing internal policies and generating standard ESG reporting forms. The Bank and the ecosystem companies share experience in the activities related to various ESG aspects. Sberbank is currently developing its 2023 Strategy, and ESG management, including setting the relevant targets, will become an integral part of the Company’s strategic development.



  • Became the first Russian company to take part in The Valuable 500 global movement, an association of global companies that incorporate inclusion and equal opportunities for people with disabilities in their strategic agenda.
  • Launched a new service for residents of remote villages and towns enabling them to pay for utilities and communication services in local stores.
  • To help Russian enterprises to start exporting, Sberbank together with the Russian Export Center launched an accelerator for exporting companies that are not operating in the resources market.
  • Offering self-employed liability insurance and voluntary health insurance programs.
  • For the first time took part in a syndicated financing transaction, taking into account the progress of the borrower in terms of environmental indicators.
  • Signed the first concession agreement in the MSW (municipal solid waste) industry according to the principles of a “box solution”—construction of waste recycling complexes with a total annual capacity of more than 2 million tons for sorting and 2.5 million tons for waste disposal by burial.
  • Together with the Contribution to the Future Charitable Fund, the bank held the II Hackathon of the Academy of Artificial Intelligence for Schoolchildren and launched a program to develop personal potential in 243 educational institutions in 12 regions of Russia.
  • Organized the 2nd International Congress on Cybersecurity with the participation of the Centre for Cybersecurity of the World Economic Forum and with the support of the Association of Banks of Russia and the Digital Economy Autonomous Non-Profit Organization.
  • Opened a branch of School No. 21 in Kazan to train IT professionals. Currently, around 1,500 students are studying in Moscow and Kazan.
  • Supported commissioning of an important infrastructure object of the all-season resort “Manzherok” in the Altai Republic.
  • Ranked first in the Banking category in the Universum International Employer Ranking for the student audience.
  • Became the winner of the World Branding Awards in the nomination Brand of the Year in the banking category at the national level.


Responsible Business

  • Launch the second responsible investment strategy, Solactive SPB Foodtech Index. The strategy will allow the clients to participate in the development of new projects in FoodTech.
  • Increase the share of separate waste collection to 40% by 2025.
  • Reach 3400 facilities in dispatch and process control systems (DPCS) by 2020.

Climate Strategy

  • Further reduce CO2 emissions into the atmosphere by heavily investing in the construction of solar and wind power plants, contributing to the development of green energy.
  • Pursue the development of environmental and energy efficiency policies.


Employee Health 

  • >2.5k employees have used the Sberbank mindfulness course.
  • >10k employees have passed a biological age check.
  • 7.5% insured employees have been checked up.

Sberbank for children and parents

  • >19k people in  >100 places took part in the open day for employees’ children.
  • 18k users or Sberbank’s portal for parents.
  • 45k employees on maternity leave can stay in touch with Sberbank within the framework of a role model “Employee on maternity leave”.

Corporate Volunteering

  • >4k employees registered on the website Sberbank’s volunteers. 

Gender Policy

Health and Safety

  • 0.56% the injury frequency rate in 2019, a reduction of 6.7% from 2018.

Effective Use of Resources

  • 36% reduced the amount of paper transferred to archival storage compared to 2018.
  • 51k trees are saved due to efficient resource consumption.
  • 596m paper consumption was reduced against 2018 (about 3000 tonnes).
  • 157m ₽ savings were made from reduced paper use.

Energy Resource Use

  • Decreased the total energy consumption by 20% compared to 2018.
  • Decreased the volume of consumed diesel fuel by 8% compared to 2018.
  • Decreased the volume of consumed gasoline by 24% compared to 2018.

Charity and Sponsorship Projects

  • Conducted a campaign under the Spasibo by Sberbank loyalty program where Spasibo (Thank You) bonus points can be used for supporting charitable foundations. The funds collected during the campaign are transferred to programs aimed at health protection and social support of children, the youth and pensioners.
  • Reached 120K participants of their annual Green Marathon, including 20K children.

Climate Strategy/Renewable Energy Projects

  • Signed an agreement on financing the construction of a wind farm. Its construction will be an important step towards green energy development in Russia. Sberbank has provided the loan facility to finance the construction. The facility is scheduled to be commissioned in late 2021.
  • In December 2019, Sberbank and a portfolio company of the Wind Energy Development Fund (a joint investment fund of PJSC Fortum and RUSNANO Group) signed an agreement on financing the construction of a wind power plant in the Rostov Region. 
  • Financed the construction of the Samara Solar Power Plant. In the reporting year, Sberbank supported the construction of the Staromaryevka Solar Power Plant in the Stavropol Territory.
  • Concluded an agreement with a major energy partner on financing the construction of a wind power plant in the Murmansk region.
  • Aided in the construction of a 100 MW solar power plant in the Stavropol region.


UN Sustainable Development Goals

UN SDGs Compliance

SDG 1: No Poverty

  • Implemented initiatives aimed at improving the accessibility of financial services and developed service channels and infrastructure in the Bank’s regions of operation. 
  • Implemented financial literacy projects for seniors, school students and young people. 
  • Implemented charity and sponsorship projects aimed at supporting disadvantaged groups.

SDG 3: Good Health and Well-Being

  • Implemented a care program for employees and their children. 
  • Supported public health by providing life insurance services. 
  • Implemented the Safety Island project, which helps children and seniors to find their relatives.
  • Implemented the SberTeam #100 Program.

SDG 4: Quality Education

  • Implemented charitable programs aimed at supporting education. 
  • Provided training for external stakeholders (clients, partners). 
  • Implemented in-house training programs for employees, including female employees of the Bank on maternity leave.

SDG 5: Gender Equality

  • Provided equal working conditions and career opportunities. 
  • Maintained balanced workplaces and a balanced workforce. 
  • Provided an equitable system of performance evaluation and remuneration. 
  • Launched a responsible investment strategy: the SPB Women Impact EUROPE Index.
  • Participated in the Bloomberg Gender Equality Index (GEI).

SDG 6: Clean Water and Sanitation

  • Implemented PPP projects in the sphere of housing and utilities.

SDG 7: Affordable and Clean Energy

  • Financed green projects, including renewable energy projects. 
  • Improved the Bank’s own energy efficiency.

SDG 8: Decent Work and Economic Growth

  • Created new jobs in the Bank’s regions of operation. 
  • Supported business development by providing financial services.

SDG 9: Industry, Innovation and Infrastructure

  • Created and maintained the Bank’s own infrastructure in its regions of operation. 
  • Promoted the digitalization of the economy. 
  • Pursued the development of artificial intelligence.
  • Took part in the development of the National Strategy for the Development of AI for the period until 2030, approved by the President of the Russian Federation, Sberbank was also appointed the center of competence for AI in the country.
  • Became one of the organizers of the Alliance in the field of Artificial Intelligence, which also included, Yandex, Gazprom Neft, MTS and the Russian Direct Investment Fund.
  • Held a conference on artificial intelligence titled “AI Journey”. AI Journey is a series of international conferences held in various cities of Russia at the initiative of Sberbank and other major Russian companies.

SDG 10: Reduced Inequalities

  • Supported senior citizens by providing convenient and easy-to-understand access to financial services. 
  • Provided support for people with disabilities in the Bank’s regions of operation by implementing charitable projects and creating an inclusive environment in the Bank branches and online.

SDG 11: Sustainable Cities and Communities

  • Supported Russian small and medium-sized enterprises in the Bank’s regions of operation. 
  • Assisted in the construction of transport infrastructure, production and other facilities of high social significance for regional and national development. 
  • Participated in the Clean Air federal project. 

SDG 12: Responsible Consumption and Production

  • Reduced waste generation by introducing separate waste collection.
  • Used resource-saving equipment in the Bank’s offices in order to reduce energy and water consumption
  • Migrated to paperless document flow.

SDG 13: Climate Action

  • Pursued their strategies to reduce CO2 emissions
  • Participated in the working group on climate change and sustainable development under the Presidential Executive Office of the Russian Federation.

SDG 15: Life on Land

  • Participated in concession agreements on municipal solid waste processing.

SDG 16: Peace, Justice and Strong Institutions

  • Counteracted corruption and fraud, money laundering and the financing of terrorism. 
  • Took a set of measures to implement the requirements of the General Data Protection Regulation (GDPR)
  • Assisted in improving statutory regulation in the financial sector.

SDG 17: Partnerships for the Goals

  • Engaged in an open dialogue with stakeholders. 
  • Promoted the collection of non-financial information, including the publication of the first independent ESG report. 
  • Cooperated with government bodies, including on ESG-related matters.


Sberbank provides a holistic approach to sustainability. The accuracy and transparency of their ESG annual report is noteworthy. The implementation of gender policies, the launching of the SPB Women Impact EUROPE Index, and the financing of solar plants projects such as the Samara Solar Power Plant and Staromaryevka Solar Power Plant showcases the bank’s commitment to sustainability in all areas they operate. 

They have also received numerous awards which demonstrate that the company is paving the way to sustainable financing.

Despite promoting long-term and sustainable development and minimizing its own negative impact on the environment, Sberbank has invested $12.793 B into the fossil fuel industry since the adoption of the Paris Agreement. While this contribution cannot be ignored, it’s important to note that Sberbank has increased its investments from $670 M in 2019 to $1.148 B in 2020.

For these reasons, the bank has been rated a C.

Analyst Outlook: Negative

Whilst Sberbank’s holistic approach to sustainability is noteworthy, the bank could benefit from providing clearer targets in order to better evaluate their progress and achieve higher sustainability rankings. If Sberbank wishes to receive a higher rating, it should consider minimizing its investments in the fossil fuel industry.


Key Points

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