12920 SE 38th Street
Bellevue, WA 98006, United States



  • Best Workplaces for Disability Inclusion Disability Quality Index 2020
  • Ethisphere World’s Most Ethical Companies 2020




Brigitta Witt


  • Forbes Best Employers for Diversity 2020
  • Forbes Best Employers for Women 2020



Report created by Maribel Sabino


SECTIONS :  Sustainability    Evaluation  •  Progress  •  Watch  •  Overview

Company Activity

The T-Mobile brand is majority owned by Germany’s Deutsche Telekom. The brand operates in parts of Europe, but the U.S. is its largest territory with 81.3 million mobile customers at the end of March 2019. T-Mobile U.S. Inc. is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all.

T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and indisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint.

The brand’s “Uncarrier” campaign has been a great success since it was introduced in 2013. It allows customers to sign up for T-Mobile without the two-year service contract required by most providers. T-Mobile is the third-largest carrier in the U.S. A merger with the fourth-biggest carrier, Sprint, is in the works with the combined company using the T-Mobile name.

Company Sustainability Activity

T-Mobile is committed to understanding and addressing the risks and opportunities presented by climate change. In terms of green energy use, T-Mobile has led the wireless industry since January 2018.

In 2018, the Un-carrier became the first major U.S. telecom to sign the RE100 commitment to power its entire business with 100% renewable energy and challenged its competitors to make the same commitment to clean up wireless for good (news flash: they haven’t). In less than two years, the Un-carrier has made huge strides toward achieving its aggressive goal of using 100% renewable energy, including signing eight major energy contracts with solar and wind farms and other programs.


  • In 2018, T-Mobile became the first major U.S. telecom to sign the RE100 commitment to power its entire business with 100% renewable energy


Renewable Energy

  • T-Mobile’s goal is to cover all their usage with renewable energy by 2021. They have joined RE100, a global initiative uniting businesses committed to 100% renewable energy.
  • T-Mobile’s science-based targets include a 95% reduction in greenhouse gas emissions for scope 1 and 2 combined and a reduction of 15% per customer for scope 3 by 2025.


Renewable Energy

  • Early in 2017, T-Mobile made the largest wind-power investment ever by a U.S. wireless company, buying up to 160 MW of renewable energy credits from the Red Dirt wind power project in Oklahoma.
  • The company doubled down on their commitment to renewable energy with a second investment in the new Solomon Forks Wind Project in Kansas. The combined production of the Red Dirt Wind Power and the Solomon Forks Wind Project is a total contracted capacity of 320 MW, the largest amount held by any US wireless company and a landmark holding in the world of wind energy.
  • T-mobile’s data center in Wenatchee, Washington uses 100% hydro-electricity


  • In 2018, T-Mobile recycled over 3,000 metric tons of paper and office waste. Over 45% more than they recycled in 2016.
  • T-Mobile downsized on printers, encouraging composting in their buildings, and eliminated paper cup use from many of their customer care centers.


  • T-Mobile offset the carbon impact of their air travel through a reforestation project that pays local residents to plant trees throughout Haiti


  • Of the over 3.9 million used devices and accessories collected by T-Mobile in 2018, they reuse or resell a whopping 96% of that hardware—which is by far the most eco-friendly approach. The rest are responsibly recycled by their partners
  • Since T-Mobile launched their recycling program back in 2008, over 14.4 million T-Mobile customer devices (and counting) have been reused or resold


  • While packaging protects products, it also produces waste. T-Mobile is working with the CTIA Green Working Group to help minimize the impact and footprint of phone packaging. Here are a few of the key benchmarks the company has hit for their postpaid phones:
    • Labeling all packaging with internationally recognized symbols to encourage recycling.
    • Eliminating plastic inserts or trays within product containers.
    • Reducing the use of volatile organic compounds, both on and within packaging, to less than 10%.


  • LEED Certification

UN Sustainable Development Goals

UN SDGs Compliance

**The following section aligns current company-wide sustainability initiatives with the UN Sustainable Development Goals.


  • Earlier this year, T-Mobile launched #CleanUpWireless to challenge AT&T and Verizon to clean up their act and join the Un-carrier in committing to 100% clean energy. As part of the challenge, T-Mobile is donating $500,000 to a non-profit dedicated to advancing clean energy initiatives and pledged to triple that amount if the Duopoly commits to 100% clean energy by June 1.

T-Mobile seems to be working towards incorporating sustainability throughout their business. Despite their minimal efforts, the company has no published sustainability report, few awards and listings, the one green building certificate.

While T-Mobile has made some progress in incorporating renewable energy and offsetting their emissions, they have a few non-specific targets for the upcoming years. In addition, they do not align their goals and initiatives with the UN Sustainable Development Goals.

For these reasons, they have been rated a D.

Analyst Outlook: Positive

T-Mobile is at the start of its sustainability journey.

T-Mobile has made moderate efforts towards incorporating sustainability and would benefit from dedicating more resources towards specific initiatives and targets.

Key Points

Share this Post